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Terms & Conditions

Welcome to TatianaLight.com (Fabric store and an Atelier).

The website is a property of, and operated by Ghandi Investments Pty Ltd, Australia (“WE” and "OUR").

We recommend to all visitors of this website to review our Terms & Conditions before using it, making order or purchasing products and services.

By using our website, you are agreeing to our Terms & Conditions

All content of this website, including images, photos, texts, designs, layout, is subject of copyright.

International Buyers Please Note

Import duties, taxes, other than Australian GST, and charges are not included in the item price or shipping cost. 
These charges are the buyer's responsibility.

Disclaimer 

  • We do not guaranty that colors of fabrics are the same as on your monitor. They can be lighter or darker
  • We do not guaranty that website is free of defects or malicious programs.
  • We shall not be liable for losses or damages caused by you browsing on our website
  • All content of this website is subject of change at any time and without note. 

 


Fabric Store Policy

Our studio stores only limited quantity of each fabric. Please insure that you purchased sufficient quantity for your project. Get advice from your dressmaker or our staff member.

On this website, you can find only limited number of items. More fabrics are in a store:

4/155 King William Rd. Unley 5061

Fabrics on a website can be order by phone 0417023409 or email info@tatianalight.com

Minimum quantity 0.5m

Payment options:

  • EFTPOS
  • Direct Deposit
  • Cash

Price does not include postage

We deliver Australia wide by Registered Post

Discount of 5% available for second purchase

Discounts of 10% available for regular customers (Member Discount)

We do not refund custom cut fabric


Made-to-Measure Service (Atelier)

We offer custom-made clothes of any complexity: Bridal, Evening, Office, Casual, etc.

Make an appointment at the store 4/155 King William Rd. Unley 5061 or by phone 0417023409

 Free car park at rear of the building is available

Male/Female bathroom is available

To begin with an order, customer need to approve design and pay 50% of estimated cost

Remaining 50% payable on completion of a garment or earlier, at customer convenience

Urgent execution is subject of extra charge 30-100% of original price

Change of design in a process of execution is possible only with agreement of designer and is subject of extra charge for a customer

Customer must attend fittings. Non-attendance without reasonable explanations incurs cancelation of the order in 8 weeks. Uncompleted garments and deposit will be retained by Us. Outstanding charges are payable by the customer if any.

Fitting at customer location is subject of extra charge of $85 ph, including travelling time.

Completed garments discharged or delivered to customer location only after last fitting, with customer full satisfaction and full payment, including delivery.

We do not do repair or alterations.


Return Policy

We offer a refund only for faulty items.

Faulty items classified as faulty if they damaged when received or where a manufacturing fault has occurred.

Item damaged because of wear and tear is not considered as faulty

 To return your item you need to

  • contact us via email info@tatianalight.com 
  • describe the reason for return and receive authorization code
  •  send it back within 5 days via Registered Post to the following address: Tatiana Light, 4/155 King William Rd. Unley, SA, 5061

The return is accepted and refund issued if

  • Return authorized
  • Item is NOT worn, NOT washed, NOT altered and have a swing tag still attached
  • Item is “dead” on delivery
  • Wrong item received (wrong size or model)
  • Item is  posted back in original package (if any)   

 For all faulty item queries, which fall outside of our Returns Policy, please contact us at info@tatianalight.com


Affiliates Program

Welcome to our Affiliate Program

Purpose of Affiliate program: advertisement of OUR products and services presented on tatianalight.com by individuals or businesses in exchange of 5% of sales commissions

To join the program please

  • read our Terms & Conditions
  • fill out the signup form
  • acknowledge your agreement with our Terms & Conditions and submit the form
  • receive an approval

By receiving an approval, you will become an Affiliate and will be bound by the terms of this agreement.

Affiliate rights and responsibilities 

Introduction of OUR products and services to potential customers by using your affiliate cord

You may advertise offline or online by using OUR text and images (provision up on request) or use your own, as long as they comply with our terms and conditions.

You may terminate your Affiliate account at any time.

OUR rights and responsibilities

We pay you 5% of commission per sale of each referred customer for an unlimited period.

We pay commissions ones a month to nominated Bank account.

We reserve the rights to

  • accept or reject your application form
  • accept or reject any prospective customer
  • change Terms & Conditions at any time

We may suspend or terminate your Affiliate application if

  • your account is not performing for 3 consecutive months
  • violation of OUR intellectual property rights will occur
  • you performing some illegal activity(spamming)
  • you advertise our products and services incorrectly or  inappropriately (false claims, misleading information, misrepresentations )

We do not make any express or implied warranties or representations with respect to the program.

We are only liable for commissions generated on your Affiliate account.